Upon our receipt of clear payment, all orders are shipped within one business day (Monday to Friday) and a confirmation email with a tracking number will also be sent to you.

We offer: 

  • worldwide shipping to over 200 countries/regions
  • Reliable and secure packages
  • Expedited shipping is available for an extra fee in the range of three US dollars ( subject to actual shipping costs in different countries)

The estimated delivery time for all international orders is approximately 7-14 business days. Delivery times may vary depending on customs inspections and clearance in each country. But we must ask your forgiveness for occasional delays in international shipping.

We offer express shipping in approximately 2-7 business days at a reasonable cost, with shipping options available at checkout.
Costs vary by country/region. (Select your country/region from RLW shipping and payment details).

If you do not receive your package by the estimated time, please contact us.

All RLW lenses are protected against manufacturing defects for 365 days.
If for any reason you are truly dissatisfied with an item, please send them back to us within 60 days of purchase and we will offer you an exchange or full refund. If you have any questions, concerns or problems that may arise with your order, please feel free to contact us.

INTERNATIONAL BUYERS - PLEASE NOTE: Import taxes, duties and related customs fees are not included in the price of the merchandise or shipping charges. These charges are determined by local customs.
Payment of these fees and taxes is the responsibility of the recipient for which we will not be held liable. For more detailed information on fees, please contact your local customs office.