Warranty
What is R.L.W’s Product Warranty?
You are backed by the best warranty and guarantee in the industry when you purchase an R.L.W product.
60 Day Satisfaction Guarantee
Test our products and if you don't like them, send them back within 60 days for a refund or exchange them for another product.
Read Our Return Policy
1 Year Warranty
A 365-day warranty against manufacturing defects covers all R.L.W lenses and accessories - if something is wrong with our workmanship, it will be made right.
What Does This Warranty Cover?
The Warranty covers all lenses and accessories sold or distributed by R.L.W or its authorized dealers against defects in materials and workmanship.
What Does This Warranty Not Cover?
This limited warranty does not cover:
Regular wear and tear, including scratches and scuffs
Unauthorized modifications or repairs
Loss or theft
Accidental, abusive or improper handling or storage
Improper use of chemicals and cleaning agents
How long is this warranty?
The warranty starts from the date the product is delivered to you and lasts for one year.
What Will R.L.W Do?
A defective product will be exchanged or replaced with a new set of lenses at no cost to you.
Start a Warranty Claim
Should you need to file a warranty claim, please go to our warranty form and we will get back to you within one business day.
Submit a Warranty Claim
Expert Install Service
Shipping and handling fees for expert installation services are non-refundable, but the lenses are still covered under this warranty and guarantee. For a return, exchange or to submit a warranty claim for lenses installed by our experts, please contact us.
You are backed by the best warranty and guarantee in the industry when you purchase an R.L.W product.
60 Day Satisfaction Guarantee
Test our products and if you don't like them, send them back within 60 days for a refund or exchange them for another product.
Read Our Return Policy
1 Year Warranty
A 365-day warranty against manufacturing defects covers all R.L.W lenses and accessories - if something is wrong with our workmanship, it will be made right.
What Does This Warranty Cover?
The Warranty covers all lenses and accessories sold or distributed by R.L.W or its authorized dealers against defects in materials and workmanship.
What Does This Warranty Not Cover?
This limited warranty does not cover:
Regular wear and tear, including scratches and scuffs
Unauthorized modifications or repairs
Loss or theft
Accidental, abusive or improper handling or storage
Improper use of chemicals and cleaning agents
How long is this warranty?
The warranty starts from the date the product is delivered to you and lasts for one year.
What Will R.L.W Do?
A defective product will be exchanged or replaced with a new set of lenses at no cost to you.
Start a Warranty Claim
Should you need to file a warranty claim, please go to our warranty form and we will get back to you within one business day.
Submit a Warranty Claim
Expert Install Service
Shipping and handling fees for expert installation services are non-refundable, but the lenses are still covered under this warranty and guarantee. For a return, exchange or to submit a warranty claim for lenses installed by our experts, please contact us.